General terms and conditions

TERMS AND CONDITIONS (GTC)

Order placement: With the order placement to us, no matter in which form this takes place. the buyer recognizes

our terms of delivery and payment for the duration of the entire business relationship. This also applies to sales from travel storage.

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Prices and terms of payment: Our prices apply from Idar-Oberstein. Our bills are.

unless otherwise agreed. Payable net within 30 days. change

are only made after express agreement and only on account of payment, taking into account the discount charges and bills of exchange charged to us by our bank

assumed. Exchange charges are payable immediately.


Returns: Returns are made at the expense and risk of the sender.


Delivery: Our shipments are by post

insured by us to the buyer. Postage and packaging will be invoiced in the amount of the expenses if the invoice value is less than €500.


Selections: Gemstone necklaces or gemstones that we send for selection remain

our property until full payment. The customer is fully liable for integrity,

Theft and all other risks, including those of loss or destruction through no fault of our own, and hereby assigns to us in advance any claims against his insurance company. We accept the assignment. Selections are to be sent within 14 days

complete. If the selection period is exceeded, a fixed invoice will be made


Notices of defects must be made in writing by the buyer immediately, at the latest within 8 days after receipt of the goods.

If notices of defects are recognized by us, the buyer can only rectify the defect, reduce the price or

Request a replacement delivery, insofar as this is possible due to the market situation of the gemstones. If repairs or a replacement delivery free of defects is not possible. the buyer can request conversion (reversal of services already rendered).

Claims for damages, including consequential damages, are excluded unless intent or gross negligence can be proven.

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The customer's warranty rights are based on the general statutory provisions, unless otherwise specified below.

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right of withdrawal

You are entitled to the statutory right of cancellation as described in the cancellation policy.

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Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our terms and conditions in text form. You can view the text of the contract in our customer login.

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pay

The following payment methods are generally available in our shop:

Payment in advance
If you select the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

cash on delivery
You pay the purchase price directly to the deliverer. There are an additional 6.90 euros as costs.

Credit card
In the ordering process you enter your credit card details. Your card will be charged immediately after placing your order.

PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

giropay / paydirekt
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M (“giropay” or “paydirekt”) we offer the payment methods giropay and paydirekt.

giropay
In order to be able to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order. Your account will be debited immediately after placing the order. You will receive further information during the ordering process.

paydirect
In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

The invoice
The invoice amount is due 14 days after receipt of the invoice and the goods by bank transfer to the bank account specified in the invoice. We reserve the right to offer purchase on account only after a successful credit check.

Cash on pickup
You pay the invoice amount in cash upon collection.

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The invoice
The invoice amount is due 14 days after receipt of the invoice and the goods by bank transfer to the bank account specified in the invoice. We reserve the right to offer purchase on account only after a successful credit check.

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Cash on pickup
You pay the invoice amount in cash upon collection.

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delivery terms

Shipping costs are added to the stated product prices. You can find out more about the amount of shipping costs in the offers.

In principle, you have the option of picking up the goods at Sunil Jain, Hauptstrasse 173, 55743 Idar-Oberstein, Germany during the following business hours: by telephone arrangement

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Dispute Resolution​​​​​​​

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.

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retention of title:

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a) The delivered goods remain our property until all payments have been made in full

claims arising from our business relationship and also future claims,

including all ancillary claims and until the encashment of bills of exchange and

Checks. In the event of a balance, our reserved property shall serve as security for ours

claim from the balance.


b) The sale of the goods subject to retention of title is only permitted to the buyer in the proper manner

course of business permitted. A pledge or security transfer of

Goods subject to retention of title are not permitted.


c) If the goods subject to retention of title are seized or confiscated from the buyer, we are at liberty to do so

notify immediately leaving the for an intervention

required documents (original of the seizure report, etc.). Besides is

the buyer is obliged in any case to seizure or confiscation

object with reference to our rights as a supplier. A related

Undertaking makes the buyer liable for damages to us.


d) The buyer is obliged to pay for the goods subject to retention of title sufficiently at his own expense

to insure against loss or damage. The resulting

The buyer hereby enters into insurance claims with regard to the goods subject to retention of title

to us.


e) Likewise, the buyer enters into the case of a resale or from another

Legal basis claims against third parties as well as his claim

Release due to reserved ownership irrevocably from us.


f) Our retention of title also extends to reworking or processing or

Connection created new things to which we work with the treatment or processing

or combination of ownership or co-ownership according to the value of the reserved goods

at the time of processing, without there being a special one for this

Legal action is required and without any obligations arising from this for us. The

The buyer keeps our (joint) property for us free of charge with commercial

Care. The buyer assumes his ownership or co-ownership rights in advance

the newly created items as well as those arising from the processing

Contractual claims against his client according to the value of the

processed goods to us. There is no special requirement for this

declaration of assignment to us for the individual case.


g) In the event of breach of contract (e.g. default in payment) on the part of the buyer, we are entitled.

to demand the return of the reserved goods at the expense of the buyer. The assertion

of retention of title rights and any seizure by us does not apply

as withdrawal from the contract.


h) Will be sent to us after conclusion of a contract or even after delivery of the goods

known that the buyer is not creditworthy (e.g. bill protest), we are at

Withdrawal from the contract or requesting immediate payment for goods and services delivered

Advance payment entitled for goods yet to be delivered including cash cover

any drawn bills of exchange due immediately.

Place of performance and place of jurisdiction for all obligations arising from the contractual relationship.

also for bills of exchange and checks, is Idar-Oberstein. The contractual relationship

is exclusively subject to German law.

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RIGHT OF WITHDRAWAL

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Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
To exercise your right of cancellation, you must inform us (Sunil Jain, Hauptstrasse 173, 55743 Idar-Oberstein, Germany, sunrisegems@t-online.de, phone: 01751650452) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You can use the attached sample cancellation form for this, but it is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. Consequences of the revocation If you revoke this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you use a different type of delivery than the one offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.) –


To Sunil Jain,

Hauptstrasse 173,

55743 Idar-Oberstein,

Germany,

sunrisegems@t-online.de –


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) – Ordered on (*)/received on (* ) - Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only if notification is on paper) - Date (*) Delete where not applicable.


Cancellation policy created with the Trusted Shops legal copywriter

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